This week, we chatted with our lovely customer West Gate Nursing Home, a 50-bed nursing home that provides specialist dementia and end-of-life care. We spoke with them and residents’ family members about their experiences of using our software.
At West Gate, how have you been using Person Centred Software’s Relatives Gateway within your home?
We have been using Person Centred Software’s digital care system across our homes for the last three years, and have been huge advocates of the software and the Relatives Gateway.
The Relatives Gateway allows residents’ families to access their care notes and care plans, as well as a feature for securely sharing photos and messages.
A recent addition to the system is the video link option, which allows residents and their families to privately video call. This has been particularly beneficial for us recently, given the current visiting restrictions.
A few words from family members…
We’ve been fortunate enough to speak to a few family members, who have told us about their personal experiences with the Relatives Gateway.
Thank you to all at West Gate Nursing Home, and their families, for taking the time to offer their feedback on our Relatives Gateway.
To find out more about West Gate Nursing Home, do take a look at their website.
Alternatively, if you would like to find out more about our Relatives Gateway, you can read all about it on our website.